STaSIS is committed to delivering high-quality products that meet federal LEV, ULEV, and ARB Section 27156 standards. Our products are built for CARB certification in all 50 states, and we comply with applicable NHTSA title 49 and FMVSS crash protection standards.
We stand behind what we build. All STaSIS products have a lifetime guarantee from manufacturer's defect when installed by a STaSIS-certified dealer or independent performance center in a single car with a single owner. In addition, STaSIS products purchased and installed by a certified STaSIS dealer are covered for labor and consequential damage by a 4-year/50,000-mile warranty that runs concurrently with the standard factory warranty. This is the only factory-level warranty in the Volkswagen Group aftermarket.
Our Signature Series warranty covers STaSIS products and related damage as follows:
Our relationship with Audi is based on a very important principle: to take care of the customer. STaSIS works closely with Audi to provide a seamless, positive customer experience.
Vehicles modified with STaSIS Signature Series products are clearly flagged in the Audi warranty system to enable faster diagnostics and better customer service. STaSIS customers can have their vehicles serviced and repaired under warranty at any Audi dealership across North America. This is unique to STaSIS.
| “Through proper communication, we expect that under no circumstance will a customer be delayed or denied repair
in situations involving STaSIS and Audi products when repair is appropriate.”
– Mark del Rosso, Chief Operating Officer and Peter Donnellan, Director After Sales, Audi of America, October 5, 2011
For the fastest, most hassle-free warranty service, STaSIS recommends working with a STaSIS-certified dealer.
Some STaSIS products, including but not limited to suspensions, brakes and turbo chargers, require that you adhere to the recommended maintenance schedule to retain warranty coverage. Normal "wear" items—including but not limited to brake pads, discs, tires, suspension bushings, damper fluids and seals—are not covered by this warranty.
To make a warranty claim, STaSIS recommends returning to the STaSIS-certified dealer you purchased the product from or using another STaSIS-certified dealer, as they will be familiar with the process. However, STaSIS will work with any Audi dealer to process a claim.